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Ticket #9936 in : Resolved

Single image module takes the full width of the column

  • Website Projects

    Hi

    The image resizing for your image module is not working. When I add an image block to a row the image always displays the same size regardless of if I select full, custom, meduim etc. The only thing that changes is that the image resolution is massively reduced when I change to a smaller image size. It’s really frustrating!!!

    Please advise

    Attachments
    Posted 1 year ago
  • Website Projects

    Hi Guys

    Could you please advise on this issue?

    Regards

    Felicity

    Posted 1 year ago
  • user-1260 Laur Ghe Staff

    Hi there,

    Thank you for contacting us.

    Unfortunately, the website is not loading. Looking at your screenshot, I see that is talking about a header background image. Please check the screenshot for more details. Play with the options until you get what you need.

    Let me know if still, need assistance.

    Posted 1 year ago
  • Website Projects Private

    This comment is set as private as it may contain personnal informations.

    Posted 1 year ago
  • Website Projects

    also see attached

    Attachments
    Posted 1 year ago
  • Constantin Saguin Author

    Hey there,

    By default, in the single image module, the image will take the full width of the container (column).

    Please see the screenshot attached.

    You can set a maximum width for your image in the image settings.

    Please let me know if you need further assistance.

    I hope it will help

    Attachments
    Posted 1 year ago
  • Constantin Saguin Author

    About the background, you must set the “background size” option to “inherit”.

    Regards.

    Posted 1 year ago
  • Website Projects Private

    This comment is set as private as it may contain personnal informations.

    Posted 1 year ago
  • user-1260 Laur Ghe Staff

    Hi there,

    I am sorry for the hassles.

    Please understand we do our best to understand what it happens on your installation. Did you render the same issue when all the third-party plugins are disabled?

    I try your domain but is not loaded. See this screenshot.

    Best regards.

    Posted 1 year ago
  • Website Projects

    the site is loading fine from here – maybe you are in a country which is blocked on our server – please provide your country and IP address. The only plugins added to the site are those that came with the installation so we have not added any new ones

    Posted 1 year ago
  • user-1260 Laur Ghe Staff Private

    This comment is set as private as it may contain personnal informations.

    Posted 1 year ago
  • Website Projects

    what country is this?

    Posted 1 year ago
  • Website Projects

    your IP address has now been added to my server whitelist. Please confirm you can now access the site and resolve this issue

    Posted 1 year ago
  • user-1260 Laur Ghe Staff

    Hi there,

    Thank you for the patience.

    The images get the full width of the column because is not set a different option. Please check the following screenshot for more details.

    Let me know if have other questions.

    Posted 1 year ago