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Ticket #9661 in : Resolved

Settings save doesn't work

  • Andrea Quintino

    Good evening, i bought this theme one month ago and it works perfectly until now. When i try to change a settings on admin page (i.e. TattoPro -> Options -> Header) system keep old version . The strange things is that sometimes after a lot of tentatives system take changes. I tried to save post, pages and menus and it works correcty.

    The wordpress version is 4.7.3 and theme version is 1.6.7

    Regards

    Andrea

    Posted 1 year ago
  • user-1260 Laur Ghe Staff

    Hi Andrea,

    I am sorry for the inconvenience.

    I’d love to understand more about. Try to deactivate all your third-party plugins and activate them one by one to find out which one is causing this. If you have this issue with the shipped plugins, please provide a temporary WordPress admin access in a private post to can debug this.

    Thanks for the patience on this.

    Posted 1 year ago
  • user-1260 Laur Ghe Staff

    Closing tickets. Don’t hesitate to open the ticket if need more assistance.

    Posted 1 year ago