Back to the top
Ticket #9458 in : Resolved

Can't change header image

  • Kosta Pontidas

    I’m on version 2.0.0, and it keeps notifying me to update to 2.0.1 but when I press the notification and go to update it, it doesn’t show the update button using the Envato market plugin.

    When I updated to 2.0.0, it kept saying “updating” after a very long time. So I refreshed the page, and it said everything was installed fine. Not sure if this stuffed it up a bit.

    This isn’t a big issue, except I can’t change the header image on a page for some reason. When I click “choose image” at the bottom of a particular page, it doesn’t open the media file or do anything. It just redirects me to the top of the existing page.

    Thnx

    Posted 2 years ago
  • user-1260 Laur Ghe Staff Private

    This comment is set as private as it may contain personnal informations.

    Posted 2 years ago
  • user-1260 Laur Ghe Staff

    Hi Kosta,

    First of all, thank you for using our theme.

    Please follow the next steps:
    •Make a full backup of your installation (you can use a free plugin like UpdraftPlus).
    •Delete the present theme from WP Admin > Appearance > Themes.
    •Install the last theme version.
    •Go to WP Admin > Plugins and delete the present Wolf builder plugin.
    •Install again the Wolf Builder plugin following the theme invitation.
    •Please note the Wolf plugins can be downloaded from this link: https://wolfthemes.com/wordpress-plugins/

    Don’t hesitate to open the ticket again if this won’t fix the problem.

    Have a great day!

    Posted 2 years ago