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Ticket #10164 in : Unsolved

Can't change header

  • Eoghan Mac Giolla Bhríde

    I can’t change the header image. I’ve deleted it and updated it, but it always displays the old header image. I’ve tried Decibel, options, Home, and Header, tabs, as well as changing the Page header image but it always reverts to the first image I had uploaded for the header. Is there some overriding setting that I’m not seeing?

    Posted 2 years ago
  • user-1260 Laur Ghe Staff

    Hi Eoghan,

    I am sorry for keeping you waiting for so long.

    I’d love to understand more about.

    • Try to deactivate all your third-party plugins and activate them one by one to find out which one is causing this.
    • If you have this issue with the shipped plugins, please provide a temporary WordPress admin access using this link: (we are migrating the support)

    Thanks for understanding.

    Posted 2 years ago
  • user-1260 Laur Ghe Staff


    Posted 2 years ago