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Ticket #10156 in : Resolved

Wiped out the options

  • Susan O'Rourke

    HI,

    I somehow reset the all the options thinking I was only resetting the one I was working on, now the entire site is off and I missing headers and fonts and who knows what else, that were all included in the demo site. I tried using updrafts restore from a previous backup but that did not work to restore the options as they were, do I have any options to fix this nightmare or can I reinstall the demo data and start all over? I really didnt get that far as far as changes go so I am wondering is that the best option.

    Thank you Please get back to me asap, I am in a panic lol Thank you for your help. Sue

    Posted 1 month ago
  • user-1260 Laur Ghe Staff

    Hi Susan,

    First of all, thank you for using our theme.

    Unfortunately, there is no way to restore wiped options. You need to reinstall the theme, resetting the WordPress installation and its database. Please keep in mind this will flush all your data.

    Not, at last, you can contact your hosting provider and kindly ask if they have a backup of your domain.

    Thanks for understanding.

    Posted 1 month ago
  • Susan O'Rourke

    Hi

    I finally got my back up to restore the database so the options are back! 🙂  I will not make that mistake again! Im learning as I go!

    Posted 1 month ago