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Ticket #10118 in : Unsolved

Audio in the home page header

  • Taylor Chapman

    Hey, I just downloaded your theme AKU and am liking it. However, when I saw it, there was audio playing on the home screen video. I can not figure out how to make that happen. Could you help me with this?

    Posted 1 month ago
  • user-1260 Laur Ghe Staff

    Hi Taylor,

    Thank you for the patience.

    Could you provide the URL from our live demo.

    Please note on WP Admin > Aku > Options > Header you can select a slider.

    Let me know if still need assistance.

    Posted 1 month ago
  • Taylor Chapman

    http://preview.themeforest.net/item/aku-powerful-responsive-wordpress-theme/full_screen_preview/9739907?_ga=2.164155455.127382237.1505447882-1743154606.1498183395

     

    when the coffee beans show up on the screen music kicks on. I must be going crazy because when I watched it the other day, there was some one on there talking on the very next image that is not there now. ????

    Posted 1 month ago
  • user-1260 Laur Ghe Staff

    Hi again Taylor,

    Unfortunately, you forgot to remove the Theme Forest iframe, and the URL leads to the start page.

    Please use https://aku.wolfthemes.com/ for navigation.

    Thank you!

    Posted 1 month ago
  • Taylor Chapman

    https://aku.wolfthemes.com/master/

    My video actually isn’t even playing anymore. It is about 1 minute or so from youtube link and it worked great the first day and now it does not work at all. Little help please when you have a minute. Thank you Laur!

     

    Posted 1 month ago
  • user-1260 Laur Ghe Staff

    Hi Taylor,

    I hope you had a great weekend!

    I’d love to understand more about. Try to deactivate all your third-party plugins and activate them one by one to find out which one is causing this. If you have this issue with the shipped plugins, please provide a temporary WordPress admin access in a new ticket using this link: https://wolfthemes.ticksy.com/ (we are in the support platform migration).

    Have a great day!

    Posted 1 month ago