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Ticket #10071 in : Resolved

How to reset the Wolf Gram API connection

  • Jabe Faber

    Hi Folks!

    First of all, great themes! Love working with them. I\\\’m encountering a little trouble with one of your plugins however.

    I\\\’m building a Tune WP site for my band and wanted to link my bands Instagram account. I\\\’ve accidentally linked my personal account and wanted to reset the account. However, this did not work. I logged out of my personal Facebook and Instagram and logged in with my band\\\’s account just to be sure but it keeps on giving me a access key for my personal account. So I\\\’ve changed browsers and tried again and it worked, and I got the access key for my bands account. Sadly the overlay button with the link to the account still is linked to my own account :S You can check the website link to see the difference between the button link and the images.

    Is there any way to complete reset the account and access key? So the link will also change?

    Thanks in advance for your reply.

    With kind regards, Jabe Faber

    Posted 1 year ago
  • user-1260 Laur Ghe Staff

    Hi Jabe,

    First of all, thank you for your kind words.

    To reset the Instagram plugin, you simply need to go to WP Admin > Instagram and click on the “reset” button. See this screenshot. If this is not working, it means you have a plugin conflict there. Try to deactivate all your third-party plugins and activate them one by one to find out which one is causing this.

    Let me know how it goes this.

    Posted 1 year ago
  • Jabe Faber

    Thank you for the response, deactivating and activating helped! It’s working now.

    Posted 1 year ago