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Ticket #10070 in : Resolved

How to debug the errors I have

  • wissal kh

    Hi, I installed your theme but I have different issues and it\’s evry urgent please

    1-There is an issue with releases! I have an error \”Fatal error: Unknown: Cannot use output buffering in output buffering display handlers in Unknown on line 0\” It didn\’t happen at first when I tested with just few releases but as i entered all my data it hapened, and when I try to add the widget in home page , the whole home page disappear and become blank 🙁 I deactivated an image plugin , I dont have the error anymore but I have a blank page instead

    see page : http://2017.boulevard.ma/artistes/

    2-The menu inside the pages is on two clonnes when sticky, the last element \”infos pratiques\” is not on the same line as the menu which is not the case in the homepage see example: http://2017.boulevard.ma/participants/

    3-How do I add the sponsors logos section? when I imported the demo it wasn\’t there 🙁 but I need it.

    Thanks

    Posted 1 year ago
  • user-1260 Laur Ghe Staff

    Hi Wissal,

    I am sorry for the inconvenience.

    1. As it seems, there is a conflict with your plugins. You will have to go 1 by 1 activate/deactivate and check which is making the issue.
    2. Your website is not loading at all on my end,  so I cannot understand exactly the issue. Please disable all the third-party plugins to assure the theme can work correctly, and if still have troubles, please send screenshots.
    3. Do you mean he logos placed above the footer? To achieve this you need to install this plugin: https://wolfthemes.com/plugin/wolf-music-network/ and go to WP Admin > Music Network.

    Let me know if there’s anything else I can do for you.

    Posted 1 year ago
  • wissal kh

    Website online now, can you please check the menu issue

    Posted 1 year ago
  • user-1260 Laur Ghe Staff

    Hi again Wissal,

    Like you can see from this screenshot, the menus are the same, on the home page and inner sticky bar. Most likely, you are using a smaller screen/resolution. Please note that the sticky bar need to have room for the logo and on the menus with many items, the last one may not be visible.

    On WP Admin > Appearance > Customize > Navigation you have an option to control on which screen size the menu will become a responsive one. See this screenshot for more details.

    I hope that helps!

    Posted 1 year ago
  • user-1260 Laur Ghe Staff

    Closing tickets. Since we are migrating the support platform, if still need assistance, please use this link to open a new ticket using this link: https://wolfthemes.ticksy.com/

    Posted 12 months ago