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Ticket #10052 in : Unsolved

Captions don't display on photos in galleries.

  • Baptiste Carrara

    Hi there!

    I\’m having an issue with captions not showing up on photos. If you go to http://patrickcarrara.com/gallery/sculptures-gallery/ and look at the first image and click it, captions won\’t show up. I\’ve attached a screenshot which shows the caption, title, description, and alt text field are all filled.

    I\’m on version 1.7.2 of Tattoo Pro and version 4.8.1 of WordPress.

    Small list of things I\’ve tried:

    I tried disabling all plugins, didn\’t fix the issue. Tried deleting local cache and trying different computers incase if it was my machine. Saw on another forum they said screen rez might be the issue as it might be smaller than the image itself, tried on both my Macbook Pro with 1280X800P and friends 5K iMac 5120X2880P, same issue.

    List of active plugins:

    Akismet Anti-Spam Contact Form 7 Slider Revolution Webfish Dropdown Menu Wolf Albums Wolf Gram Wolf Portfolio WPBakery Visual Composer

    Going a little mad here, feel like I probably missed something really stupid and easy! Let me know if anyone has a solution.

    Thanks!

    Attachments
    Posted 1 year ago
  • user-1260 Laur Ghe Staff

    Hi Baptiste,

    I am sorry for keeping you waiting for so long.

    I’d love to understand more about.

    • Try to deactivate all your third-party plugins and activate them one by one to find out which one is causing this.
    • It seems you have an outdated visual composer version (4.9.1). Please delete this version and install it again following the theme notice.
    • If you have this issue with the shipped plugins (updated), please provide a temporary WordPress admin access in a private post to can debug this.

    Have a great weekend!

    Posted 1 year ago
  • user-1260 Laur Ghe Staff

    Closing tickets. Since we are migrating the support platform, if still need assistance, please use this link to open a new ticket using this link: https://wolfthemes.ticksy.com/

    Posted 1 year ago