In order to spend more time in helping you using our themes and creating new awesome products instead of maintaining and improving our own support forum system, we have decided to move our helpdesk to ticksy. It will offer a better user experience for both you and the moderators. We will first close the ticket form here and take all the time we need to resolve all pending tickets. Then we will keep this forum open for a while as a knowledge base of past resolved ticket. We encourage you for now on to start submitting new tickets on our brand new help desk. We will disable the submit ticket form here on 31st September. Thanks for your understanding.